Over-the-Phone (OPI)

Medical Language Interpretation Services

SpectraCorp bridges the communication gap between hospitals, clinics and their patients—while saving thousands of dollars on
OPI Medical interpretation services

Did you know that more than 41 million U.S. residents speak a language other than english at home?

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It is likely that most English-speaking clinicians in the United States have never had the experience of explaining their illness symptoms to a health professional who didn’t speak their language. But, for millions of people with limited English proficiency (LEP) living in the United States, this is an everyday occurrence.

If your healthcare facility relies on a bilingual staff member or a patient’s family member to provide healthcare language interpretation, it has been statistically proven that an untrained interpreter can often add, omit or substitute words that can lead to an 18% chance of potentially harmful consequences.

Seeking high quality medical interpretation services, can be daunting, especially when budget and unreliable practices can dominate your concerns, and SpectraCorp is here to help.

LET SPECTRACORP HELP YOU SECURE BETTER RATES AND DELIVER HIGH QUALITY opi HEALTHCARE LANGUAGE INTERPRETATION SERVICES

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Since 2000, SpectraCorp has helped hundreds of hospitals and clinics nationwide secure better Over-the-Phone language interpretation rates, as well as reliable qualified interpreters and guaranteed low connection time.

How do we do it? SpectraCorp has partnered with the top HIPAA compliant OPI professional interpretation service companies to provide better rates and quick deployment using a simple process.

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Simple Process
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Better Rates
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Quick Deployment

We provide OPI services in over 200 languages 24 x 7 x 365.

Our services also includes document translation, bilingual proficiency assessment testing, and custom service levels based on your needs.

Our OPI service can also include a unique patient line service, offering patients a unique, direct dial phone number that connects them to an interpreter first, then forwards both the patient and the interpreter to the main hospital switchboard.

Our OPI Services include:

  • Service available 24/7/365
  • An average less than 30-second hold times
  • On-demand 200+ languages
  • Customized dual handsets available
  • Custom Calling Features
  • Bilingual proficiency assessment testing
  • Single contact number
  • Free instruction materials for all departments and employees
  • Free language cards with 20+ of the top languages in the US, informing patients of their right to an interpreter and allowing them to point to their native language
  • Free language identification posters
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Available 24/7/365

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On Demand 200+ Languages

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On Average Less Than 30 Second Hold Times

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Single Point of Contact

Our simple process includes:

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Analyzing your existing network capabilities, language mix, resources, and rates

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Working with healthcare facility leadership, and develop the right mix of our services to match the communities you serve

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Implement the program

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Provide in-depth monthly reports that document language access services to help substantiate compliance

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Healthier Patients
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Secure Connections
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Measurable Savings

Through our partner network, SpectraCorp offers both separate and combined OPI and VRI services to best suit your needs. Audio services can be integrated into the VRI application which can be accessed on any iOS/Android device,
web browser or telephone.

CONTACT US TODAY!

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For the fastest response, please fill out the form below:

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Gladys Harvey: Director of Language Access
Direct:
800.375.7945 Ext. 341

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languageaccess@spectracorp.com

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SpectraCorp Headquarters
8131 Lyndon B. Johnson Fwy,
Suite 360
Dallas, TX 75251